Troubleshooting

How to identify issues in Silk

Accessing Logs

Windows

  1. 1.
    Hit the Windows Key
  2. 2.
    Type "Run"
  3. 3.
    Type "%appdata%"
  4. 4.
    Scroll down to the Silk Folder
  5. 5.
    Click on Logs, all your task logs are there in text format

Mac/OS

  1. 1.
    Go to Finder
  2. 2.
    Library
  3. 3.
    Application Support
  4. 4.
    Silk
  5. 5.
    Logs